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E6 – Carolyn Noumertzis – How to help a senior leader come back from a misstep
Cutting ThroughHelping experts engage 'outsiders' in complex ideasHave you been in a position where you have seen a senior leader make a big mistake? In this interview Carolyn Noumertzis shared how she helped a Chief Financial Officer work back from a potentially...

Exercise – Email rewrite
It's time for another exercise! Email alerts are commonly bashed out quickly to let teams know when systems are broken. Consequently, they often use templates designed around key questions. This I think leads to emails that are hard to read and which lead to...

When to use a Close the Gap pattern
Today’s thought emerges from the group coaching session we held just before Christmas.The key takeaway for those present related to the difference between the technically ‘right’ answer and the one that addressed the people issues that needed to be addressed.Playing...

How to get a yes for out of cycle funding requests
A client of mine once told us about her experience putting storylining into practice, and I thought you might find her experience useful.The most important thing to note is not so much the techniques for getting funding - which might or might not interest you - but...

E5 – Dan Musson – A Case Study in Digital Transformation
Cutting ThroughHelping experts engage 'outsiders' in complex ideasDan explains the difference between transformation and change, sharing deep experience in helping top brands gain maximum value from their digital transformation efforts. Timestamps 0.00 -...

Iterating from Good to Great
In this morning’s working session, we took a deductive storyline from being ‘good’ to being ‘great’. I thought you might be interested in the journey so have pulled out the insights and offered the recording here for your use. As Brooke mentioned, it’s much easier to...

Can pushback be good?
Earlier this week I received some fabulous pushback on a project I am working on. I had got to a place where I thought it was pretty good - and ready go to production.I had received some very positive feedback from a number of stakeholders so had confidence.Then one...

E4 – Helping leaders ‘shift testing left' to derisk projects
Cutting ThroughHelping experts engage 'outsiders' in complex ideasKerry shares how he engages senior leaders in 'shifting their focus to the left' to prevent problems and smooth out project delivery. It turns out that software testing is a surprisingly creative and...

Who to invite to collaborate on storylines?
It can be hard to know who to ask to help you clarify your messaging. How do you get the right balance of input without overburdening the team?Do you work solo, include your immediate team or include others?Here are four criteria to consider next time you are...

How to keep track of storyline structures inside lengthy docs
Do you lose yourself inside the hierarchy of your thinking when preparing long papers in MS Word? I happened upon some terrific features of MS Word that have helped me enormously over the past weeks as I draft my two new books. I shared these features in a recent...