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How to ‘amp up' your message
In a recent working session, we worked up a ‘soft’ sales pitch for a software company to deliver...
How to close the gap between what is on your head and what is on the page
In conducting a quick review of Brian’s email at the start of this week’s working session we...
Deciding how far to go when helping your colleagues improve their communication
We recently had a fantastic session with some of our seasoned Clarity First members about...
How to differentiate between the CTQ and a deductive flow
I was working with a group of leaders at an insurer this week and we stumbled across a common...
Thinking Tools #3 – An upside down way to find gaps in our thinking
The first time I recall using the inversion strategy was during my interview with McKinsey.I...