Challenge: Introductions (CTQ)

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Question 1 of 7

1. Question
An introduction must start with ‘context'…
- True, the context must be stated upfront.
- False, the order of elements does not matter.
- False, it is preferable but not essential to start with context.
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Question 2 of 7

2. Question
An Introduction can contain controversial information
- Never, the introduction must not cause concern.
- Yes, if the information is already known to the audience.
- Yes, that makes everyone sit up and take notice.
- Yes, if that information is new to the audience.
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Question 3 of 7

3. Question
An Introduction must include a ‘trigger'
- True, the trigger is the reason for the communication.
- False, there may not be a trigger in the situation you are describing.
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Question 4 of 7

4. Question
You can have multiple questions in the introduction
- False, if there are several questions they should be grouped into a broader question.
- True, if there is more than one question to be dealt with.
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Question 5 of 7

5. Question
A good introduction helps your document pass the 30-second test
- True, a good introduction goes a long way.
- False, an introduction takes up valuable time if your audience is in a hurry.
- False, an introduction can not contain enough information for that.
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Question 6 of 7

6. Question
Must you always present your introduction in the same order?
- No – although the 'standard order' is commonly used, you can adjust it to create a different tone and allow room for sophisticated storytelling where needed
- Yes – the standard order is 'context, trigger, question', and this must be used for all communication
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Question 7 of 7

7. Question
Where will you next use the ‘CTQ' technique in your own communication?
- This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
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