Emails are a constant challenge.
They are ‘everywhere' in our day to day work and yet often seem too small a communication to invest heavily in.
To help with this challenge I have prepared a short video tutorial offering four techniques for writing emails that are easy to action:
- Have an obvious purpose
- Grab attention with the subject line
- Highlight one visible message
- Visualise the message hierarchy
It's short, in keeping with the medium, but offers specific examples to bring these ideas to life.
I hope that helps. More next week.
Davina
PS – If you think your friends and colleagues would benefit, they are welcome to access the material here.