Emails are a constant challenge.

They are ‘everywhere' in our day to day work and yet often seem too small a communication to invest heavily in.

To help with this challenge I have prepared a short video tutorial offering four techniques for writing emails that are easy to action:

  1. Have an obvious purpose
  2. Grab attention with the subject line
  3. Highlight one visible message
  4. Visualise the message hierarchy

It's short, in keeping with the medium, but offers specific examples to bring these ideas to life.

I hope that helps. More next week.

Davina

PS – If you think your friends and colleagues would benefit, they are welcome to access the material here.